Occasionally you many need to update your eBay Authorization token.

Specifically, if you see an error message that says "Your orders are not being updated, eBay Auth token is hard expired. Details" on your Orders Tab then you will need to update your eBay Authorization token.

Here are the steps:

  1. Within OrderCup, go to Settings --> Store --> Details --> eBay Section.
  2. Click on 'Provide your consent to eBay', and go through the steps as directed.
  3. Once this is complete, click on 'Update Authorization Token' link on the same page, and Save it.

Your token should be updated and saved, and the error message should not appear any longer.