Fetching

Volusion orders not synchronizing
If your Volusion orders are not synching, and you receive the following error message:   "Your store is not being updated, the Edi Url may be outdat...
Mon, 6 Apr, 2015 at 5:20 PM
Update eBay Auhtorization Token
Occasionally you many need to update your eBay Authorization token. Specifically, if you see an error message that says "Your orders are not being ...
Fri, 1 Jul, 2016 at 4:36 PM
Amazon request is throttled
Amazon limits the number of requests that we can make on behalf of a user within a time period (i.e the rate of requests made), and if you exceed this thres...
Fri, 19 Apr, 2013 at 1:59 PM
Yahoo API Token Expired / Orders not fetching
This typically happens when the Yahoo-OrderCup connection has broken due to what Yahoo calls “Expiration of Partner Token”, which means that you need to re...
Wed, 23 Oct, 2013 at 11:15 AM
Add / Update BigCommerce API Credentials
Your BigCommerce API Username & API Token have to be configured in OrderCup to fetch, update orders. If there are changes in these credentials on y...
Fri, 1 Jul, 2016 at 4:36 PM
WooCommerce Orders not fetching
If you see the below error- then you must update your Customer key and Secret. "Your Woocommerce orders are not being fetched, as your Custo...
Tue, 22 Sep, 2015 at 1:59 AM
Etsy Not Fetching
If you are not seeing new orders come into your ETSY store it could be that your credentials have expired. To reauthorized OrderCup follow these steps ...
Wed, 7 Jun, 2017 at 6:31 PM